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Script Resources: ASP/Customer Support
| 1. | Ultimate HelpDesk | |
Author: Ultimate Solutions
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Provide technical assistance and customer service and eliminate unthreaded e-mails, phone calls, and faxes. Aside from tracking support tickets, this script also offers live customer support, a complete billing system, maintains your knowledge base, and enables you to generate reports.
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Cost: $299.99 Version: 2.53 Platform: Windows
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Rating: rate it! (0 votes) Avg:
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| 2. | Ultimate HelpDesk Billing | |
Author: Ultimate Solutions
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This script offers a complete billing system, maintains your knowledge base and enables you to generate reports which are all built into a sleek interface.
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Cost: Free Version: 2.53 Platform: Windows
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Rating: rate it! (0 votes) Avg:
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| 3. | Ultimate HelpDesk Basic | |
Author: Ultimate Solutions
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As well as being able to track support tickets, this script maintains your knowledge base and enables you to generate reports.
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Cost: Free Version: 2.53 Platform: Windows
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Rating: rate it! (0 votes) Avg:
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| 4. | ZaZaCHAT | |
Author: Mike Kansky
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Provide live help to your site visitors; monitor your traffic in real time; examine the demographics of your visitors; decrease your customer service expenses.
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Cost: Free Version: 1.2 Platform: All
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Rating: rate it! (0 votes) Avg:
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| 5. | GkNhelpdesk | |
Author: Oguz Agceli
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GKNHelpdesk solution that aims evaluating, directing, tracking, reporting and restoring the customer tickets which include complaints and requests, strengthens communication between you and your customer, determines standart techniques to meet requests and arises the efficiency of your employees. General Features ; Unlimited department, user and support operator. Viewing related solution from FAQ database before sending the ticket. Attaching files to tickets.
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Cost: $9.95 Version: 1.0 Platform: Windows NT
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Rating: rate it! (0 votes) Avg:
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| 6. | Real Assistant | |
Author: Wes
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Offer one on one chat with your website visitors. Answer their questions live, so that they will be able to better understand your products and services. The software is 100% ASP script and is therefore 100% customizable. This also means that there are no recurring fees. Key Features: Many Concurrent Operators and Chat Sessions Fully Web Based One Time Fee
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Cost: 150 Version: Platform: Win NT
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Rating: rate it! (0 votes) Avg:
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| 7. | Billing Time | |
Author: Edward Niedens
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Web-based software for managing timesheets. Offers calendar like monthly, weekly, and daily time sheet views. Extra security allows supervisors to approve or reject time sheet entries. Project manager and contact manager links time sheet entries directly to project tasks.
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Cost: $65.00 Version: 2.0 Platform: Windows NT
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Rating: rate it! (0 votes) Avg:
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| 8. | Boardwalk Finance | |
Author: Edward Niedens
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Includes: product management, service management, contact management, project management, contract management, quote management, order management and invoice management.
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Cost: $99.00 Version: 2.0 Platform: Windows NT
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Rating: rate it! (0 votes) Avg:
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| 9. | Help Centric | |
Author: Edward Niedens
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Includes automatic responses to tickets, e-mail notifications, customer profile matching and a feature-rich knowledge base. Common help desk requests are handled quickly using the preset automatic responses. Help Ticket Tracking and History included. Separate Web apps provided for admins and tech support staff.
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Cost: $65.00 Version: 3.0 Platform: Windows NT
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| 10. | Soft Contacts | |
Author: Edward Niedens
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Web-based contact management and sales force automation. The sales team security model is flexible enough to handle any type of sales team hierarchy, which enables the separation of leads (companies and contacts) on a sales team basis. Includes unlimited actions for every contact. Soft Also provides reminders which will automatically alarm to alert you of a: tickle date, follow-up, meeting, etc. Tracks sales figures.
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Cost: $65.00 Version: 5.0 Platform: Windows NT
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